Hura500 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This is our concrete commitment to every player – not just words, but real practices we put into action every day
All data transmitted between your device and hura500's servers is protected by 256-bit SSL encryption – the same security standard used by Malaysia's major banks such as Maybank and CIMB to safeguard their customers' financial data.
Hura500 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing the collection and processing of personal data in Malaysia. We don't just meet the minimum legal requirements; we go beyond them.
Your personal data has never been and will never be sold to any third party for marketing or commercial purposes. This is a non-negotiable policy and will not change without your explicit prior consent.
You have full rights to access, correct, delete, and control your personal data at hura500. All data-related requests can be submitted directly to our privacy team and will be processed within the timeframe set by law.
Your personal data is stored on servers protected by multiple layers of physical and digital security. Access to member personal data is restricted to authorised hura500 staff who require it for legitimate service purposes only.
In the event of a security incident involving your personal data, hura500 is committed to notifying you within the timeframe required by Malaysian law and taking appropriate remedial action without delay.
Introduction: This Privacy Policy outlines hura500's commitment to protecting the privacy and personal data of every member using our platform. By registering and using hura500, you consent to the collection and processing of your personal data as described in this document. Please read it carefully, as it forms part of the agreement between you and hura500.
Hura500 collects your personal data only when you provide it voluntarily or when it is necessary to deliver our platform services to you. We do not collect data beyond what is needed for the stated purposes – this is the data minimisation principle we uphold in accordance with PDPA 2010.
The information we collect falls into three main categories – information you provide directly, information generated automatically as you use the platform, and information we receive from legitimate third-party sources such as payment gateways.
| Data Category | Type of Information | How It's Collected |
|---|---|---|
| Identity Information | Full name, identity card number, date of birth, gender | Registration form & KYC verification |
| Contact Information | Phone number, email address, residential address | Registration form |
| Financial Information | Bank account / e-wallet details for withdrawals, MYR deposit & withdrawal history | Transaction processing & payment gateways |
| Technical Data | IP address, device type, browser type, operating system, approximate location data | Server logs & automatic cookies |
| Activity Data | Game history, betting history, bonus activity, session times | Hura500 gaming platform |
| Communications | Correspondence with customer support, feedback, and complaints | Live chat, support email |
Hura500 may request a copy of your identity document (MyKad or passport) as part of the Know Your Customer (KYC) process for identity verification and anti-money laundering compliance. These documents are stored with full encryption and accessed only by authorised personnel.
Hura500 uses your personal data exclusively for legitimate purposes related to the provision of platform services, legal compliance, and improving the user experience. We do not use your data for any purpose unrelated to the services you use.
The following are the specific purposes for which your data is used at hura500:
Legal Basis for Processing: All personal data processing by hura500 is carried out on the basis of your consent (given at registration), contractual necessity (to deliver the services you requested), legal obligation (PDPA compliance and other applicable laws), and hura500's legitimate interest in operating a safe and responsible platform.
Hura500 does not sell, rent, or commercialise your personal data to any third party. However, in certain limited situations and for legitimate purposes, hura500 may share data with the following parties:
All third parties receiving data from hura500 are bound by strict confidentiality and data protection agreements. They are only permitted to use the data for specified purposes and may not process it for any other reason. hura500 conducts regular audits of all third-party partners to ensure ongoing compliance.
Hura500 continuously invests in cybersecurity infrastructure to keep your personal data protected at all times. Our security approach is multi-layered – meaning that even if one layer is compromised, the remaining layers continue to safeguard your data.
The technical and organisational security measures we implement include:
Shared Responsibility: While hura500 takes all reasonable steps to protect your data, account security is a shared responsibility. You are also responsible for keeping your password confidential, not sharing your login credentials, and promptly reporting any suspicious activity to the hura500 support team.
Hura500 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the hura500 website. They allow the platform to remember your preferences, maintain your login session, and serve more relevant content.
Types of cookies used on the hura500 platform:
You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the hura500 platform and could prevent you from accessing certain features.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have legally guaranteed rights in relation to your personal data. hura500 fully respects these rights and has clear procedures in place to help you exercise them.
You have the right to request a copy of all personal data we hold about you. hura500 will fulfil such requests within 21 business days.
If your data is inaccurate or incomplete, you have the right to request a correction. You may also update basic information directly from your hura500 account settings.
You have the right to request the deletion of your personal data, subject to mandatory record retention requirements under applicable Malaysian law.
You have the right to object to the processing of your personal data for direct marketing purposes at any time by contacting the hura500 privacy team.
In certain circumstances, you have the right to request that we restrict how we process your data while a request or complaint is being resolved.
You have the right to receive your personal data in a machine-readable format for portability purposes, subject to applicable technical limitations.
To exercise any of the rights above, please contact the hura500 privacy team by email at support@hura500.click, clearly stating your request. We may need to verify your identity before processing it to ensure the security of your data.
Hura500 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law. Our principle is not to keep data longer than necessary.
Data Deletion: Once the retention period expires or upon receipt of a valid erasure request, hura500 will securely delete or anonymise your personal data so that it can no longer be linked back to you. Our secure deletion process includes multi-pass overwriting and irreversible data destruction.
The hura500 platform is exclusively for individuals aged 18 and above. hura500 does not knowingly collect, store, or process any personal data from individuals under the age of 18. If you believe your child or someone under 18 has registered or used hura500, please contact us immediately so we can take appropriate action, including account closure and deletion of the relevant data.
Hura500 employs multiple mechanisms to prevent registration by anyone under 18, including date-of-birth verification at sign-up, an identity verification (KYC) process that checks MyKad or passport documents, and ongoing monitoring systems. That said, we also rely on parents and guardians to ensure that minors in their care do not access this platform.
Hura500 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or improvements to the way we protect your privacy. Any amendments will take effect once the updated version is published on this page.
For material amendments that significantly affect how we use your personal data, hura500 will notify you via the email address registered to your account or through an in-platform notification before the changes take effect. It is your responsibility to regularly check your email and hura500 platform notifications.
If you have any questions or concerns, or wish to exercise any of your privacy rights, please reach out to the hura500 privacy team through the channels below. We are committed to providing a satisfactory response within the stipulated timeframe.
Hura500 takes all privacy-related complaints seriously and will first seek to resolve them internally. If you are not satisfied with our response, you have the right to refer your complaint to the Department of Personal Data Protection (JPDP) Malaysia, the supervisory authority responsible for overseeing data protection law compliance in Malaysia.
Note on Cross-Border Data Transfers: Your personal data is stored and processed primarily on servers located in accordance with compliance requirements. Any transfer of personal data outside Malaysia is carried out only when necessary and with adequate safeguards as required by PDPA 2010 and other applicable laws.
Hura500 takes the protection of your personal data seriously and is committed to complying with the Personal Data Protection Act 2010 (PDPA) in all aspects of our operations. If you have any concerns about your data privacy, contact us at support@hura500.click. For information on the platform's terms of use, please read Terms & Conditions us.
Now that you know how hura500 protects your privacy, register today and enjoy the best online casino entertainment experience in Malaysia – with bank-grade data security and round-the-clock Malay-language support.
PDPA Compliant | SSL Encrypted | 18+ Only